2018/11 Posts


You’re ready to pour your blood, sweat and tears into your restaurant start-up, but you’re worried that things may not go as smoothly as you had hoped. About 17% of restaurants will close in their first year, but in many cases, the owners made mistakes that could have been avoided.

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How to Handle a Bad Restaurant Review

A customer that frequents your restaurant has left you a bad review. Perhaps the customer was passing through, and you’ll never seen them again, or maybe they were a regular that no longer wants to visit your establishment.

In either case, you need to know how to handle negative reviews gracefully.

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How to Introduce & Promote New Menu Items

No matter the reason, you have a new menu and need to introduce it to customers. If you have regulars, this change may be ill-received.

But you may also be adding new items to a similar menu, so it truly depends on how to introduce these new items.

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10 Must-Have Basic Restaurant Equipment Items

Opening a new restaurant is both exciting and stressful. It’s easy to get so caught up in the location and branding that you overlook the most important part of your business: your equipment.

The best restaurants have the best commercial kitchen equipment.

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