2024/2 Posts
Trust and loyalty in the restaurant industry is hard-earned. Consumers are accustomed to their favorite restaurants switching owners, chefs leaving and quality varying. You must build customer trust through the actions you take.
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2024 Guide on How to Handle Negative Restaurant Reviews
Restaurant reviews online are the gateway to gaining customers. Over 90% of patrons look for reviews for eateries before they go to one. If you have bad reviews, it will be looked at negatively by customers, but you’re bound to have one or two people who are unhappy with your service.
And if you ignore the ramifications of poor reviews, it can have a negative impact on your sales.
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7 Ways to Prepare Your Restaurant for Supply Chain Disruptions
Shortages during the pandemic found over 96% of operators had either supply shortages or delays. If you’re a pizza and rib restaurant, and you have no ribs, imagine what happens to your eatery’s reputation. You’ll be left with a lot of unhappy customers who don’t understand the supply chain of a restaurant – at all. While you only have so much control over your supply chain, you can take proactive steps to help deal with future issues. We're going to outline key steps that you can take to lower the risk of restaurant supply chain issues impacting your company.
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